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TERMS & CONDITIONS OF USE
Welcome to the Umbrella Property Restoration website! We provide services to you subject to the following conditions. If you visit this website, you accept these conditions. Please read them carefully.
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
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Do you have to check on the house so often?To make sure we keep on top of any possible problems and correct them before they become major issues, our technicians may have to take moisture and environmental readings, add, adjust, or subtract equipment, and do other things as appropriate. A great deal depends on how much water was in place to begin with and how much damage is observed, anticipated, or suspected.
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What do I need to do?Our job is to make your life as easy as possible in the aftermath of a disaster, and our technicians, project managers, and other personnel are trained with that in mind. While we may need your direction in selecting replacement carpets and other such matters, we will do everything we can to ensure you can focus on getting your life back together.
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Do you use any harmful chemicals?Many of the chemicals we use are not harmful to full-grown people, but could be toxic to small children or pets. The safest course is to stay clear of chemicals in the home.
-
Do you guarantee your work?Our work is always guaranteed for twelve months from the date of completion, and we will ask you to sign a form stating the work has been completed satisfactorily before we leave.
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We’re not going to be home. Do you need access?Yes. It is crucial that we have access to the building so that we can monitor the situation and make adjustments as needed. When you’re home, this is not much of a problem. When you’re not, we’ll need to arrange for technician access.
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The equipment’s loud at night. Does it have to be on?Yes. The drying equipment will be far less effective if it’s turned off.
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Do we have to use your company for the repairs?No, you don’t. However, if you choose not to use Umbrella Property Restoration, it’s up to you to hire a contractor whose work is covered under your homeowner’s policy.
-
Do I have to stay in my home during the dry-out process?Depending on what parts of your home were affected, you may or may not wish to do this. If you don’t, you’ll want to check with your insurance company about Additional Living Expenses (ALE) coverage and see if it’s part of your homeowner’s coverage.
-
How long does drying the place out take?Depending on the amount of water, how long it’s been there, and the kind of materials affected, the dry-back process could take as little as two days or as long as a week or more. We have to make certain the moisture is removed before any other steps are taken.
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What if you encounter something you can’t dry out?We will restore everything we possibly can. In the event we find something that is too damaged to repair, we will submit an estimate of replacement to your insurance adjuster.
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DISPUTESAny dispute relating in any way to your visit to Umbrella Property Restoration website or to products you purchase through Umbrella Property Restoration shall be submitted to confidential arbitration in California, USA, except that, to the extent you have in any manner violated or threatened to violate Umbrella Property Restoration intellectual property rights, Umbrella Property Restoration may seek injunctive or other appropriate relief in any state or federal court in the state of California, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
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TRADE MARKSUmbrella Property Restoration trademarks and trade dress may not be used in connection with any product or service that is not Umbrella Property Restoration , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Umbrella Property Restoration . All other trademarks not owned by Umbrella Property Restoration or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Umbrella Property Restoration or its subsidiaries. Umbrella Property Restoration grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Umbrella Property Restoration . This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Umbrella Property Restoration . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Umbrella Property Restoration and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Umbrella Property Restoration name or trademarks without the express written consent of Umbrella Property Restoration . Any unauthorized use terminates the permission or license granted by Umbrella Property Restoration . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Umbrella Property Restoration so long as the link does not portray Umbrella Property Restoration , its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Umbrella Property Restoration logo or other proprietary graphic or trademark as part of the link without express written permission.
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REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT"Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Umbrella Property Restoration reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Umbrella Property Restoration and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Umbrella Property Restoration and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Umbrella Property Restoration or its associates for all claims resulting from content you supply. Umbrella Property Restoration has the right but not the obligation to monitor and edit or remove any activity or content. Umbrella Property Restoration takes no responsibility and assumes no liability for any content posted by you or any third party.
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PRODUCT DESCRIPTIONSUmbrella Property Restoration and its associates attempt to be as accurate as possible. However, Umbrella Property Restoration does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Umbrella Property Restoration itself is not as described, your sole remedy is to return per terms of PayPal. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Umbrella Property Restoration ON AN “AS IS” AND “AS AVAILABLE” BASIS. Umbrella Property Restoration MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, UMBRELLA PROPERTY RESTORATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Umbrella Property Restoration DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Umbrella Property Restoration ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Umbrella Property Restoration WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
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ELECTRONIC COMMUNICATIONSWhen you visit Umbrella Property Restoration website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
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QUESTIONSQuestions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the Contact Us link in the bottom menu.
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APPLICABLE LAWBy visiting Umbrella Property Restoration website, you agree that the laws of the state of California , USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Umbrella Property Restoration or its associates.
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SITE POLICIES, MODIFICATION, AND SEVERABILITY"Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Umbrella Property Restoration website. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
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COPYRIGHTAll content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Umbrella Property Restoration or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Umbrella Property Restoration, with copyright authorship for this collection by Umbrella Property Restoration , and protected by international copyright laws.
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YOUR MEMBERSHIP ACCOUNTIf you use this site, you are responsible for maintaining the confidentiality of your account (if required) and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Umbrella Property Restoration and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
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The Information We Collect:This notice applies to all information collected or submitted on the Umbrella Property Restoration website. On some pages, you can request contact and register to receive emails and newsletters. The types of personal information collected at these pages are: Name Address Email address Phone number (etc.) We use the information you provide about yourself when requesting information and emails, for information purposes only. We do not share this information with outside parties. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
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Our Commitment To Data SecurityTo prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
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Our Commitment To Children’s Privacy:Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
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How To Contact UsShould you have other questions or concerns about these privacy policies, please use our Contact Form.
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How You Can Access Or Correct Your InformationYou can access all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
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You can register with our website if you would like to receive updatesWe use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Your privacy is important to us. To better protect your privacy we provide this notice below, explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage.
PRIVACY
POLICY
Privacy Policy
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Do you have to check on the house so often?To make sure we keep on top of any possible problems and correct them before they become major issues, our technicians may have to take moisture and environmental readings, add, adjust, or subtract equipment, and do other things as appropriate. A great deal depends on how much water was in place to begin with and how much damage is observed, anticipated, or suspected.
-
What do I need to do?Our job is to make your life as easy as possible in the aftermath of a disaster, and our technicians, project managers, and other personnel are trained with that in mind. While we may need your direction in selecting replacement carpets and other such matters, we will do everything we can to ensure you can focus on getting your life back together.
-
Do you use any harmful chemicals?Many of the chemicals we use are not harmful to full-grown people, but could be toxic to small children or pets. The safest course is to stay clear of chemicals in the home.
-
Do you guarantee your work?Our work is always guaranteed for twelve months from the date of completion, and we will ask you to sign a form stating the work has been completed satisfactorily before we leave.
-
We’re not going to be home. Do you need access?Yes. It is crucial that we have access to the building so that we can monitor the situation and make adjustments as needed. When you’re home, this is not much of a problem. When you’re not, we’ll need to arrange for technician access.
-
The equipment’s loud at night. Does it have to be on?Yes. The drying equipment will be far less effective if it’s turned off.
-
Do we have to use your company for the repairs?No, you don’t. However, if you choose not to use Umbrella Property Restoration, it’s up to you to hire a contractor whose work is covered under your homeowner’s policy.
-
Do I have to stay in my home during the dry-out process?Depending on what parts of your home were affected, you may or may not wish to do this. If you don’t, you’ll want to check with your insurance company about Additional Living Expenses (ALE) coverage and see if it’s part of your homeowner’s coverage.
-
How long does drying the place out take?Depending on the amount of water, how long it’s been there, and the kind of materials affected, the dry-back process could take as little as two days or as long as a week or more. We have to make certain the moisture is removed before any other steps are taken.
-
What if you encounter something you can’t dry out?We will restore everything we possibly can. In the event we find something that is too damaged to repair, we will submit an estimate of replacement to your insurance adjuster.
-
DISPUTESAny dispute relating in any way to your visit to Umbrella Property Restoration website or to products you purchase through Umbrella Property Restoration shall be submitted to confidential arbitration in California, USA, except that, to the extent you have in any manner violated or threatened to violate Umbrella Property Restoration intellectual property rights, Umbrella Property Restoration may seek injunctive or other appropriate relief in any state or federal court in the state of California, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
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TRADE MARKSUmbrella Property Restoration trademarks and trade dress may not be used in connection with any product or service that is not Umbrella Property Restoration , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Umbrella Property Restoration . All other trademarks not owned by Umbrella Property Restoration or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Umbrella Property Restoration or its subsidiaries. Umbrella Property Restoration grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Umbrella Property Restoration . This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Umbrella Property Restoration . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Umbrella Property Restoration and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Umbrella Property Restoration name or trademarks without the express written consent of Umbrella Property Restoration . Any unauthorized use terminates the permission or license granted by Umbrella Property Restoration . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Umbrella Property Restoration so long as the link does not portray Umbrella Property Restoration , its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Umbrella Property Restoration logo or other proprietary graphic or trademark as part of the link without express written permission.
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REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT"Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Umbrella Property Restoration reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Umbrella Property Restoration and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Umbrella Property Restoration and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Umbrella Property Restoration or its associates for all claims resulting from content you supply. Umbrella Property Restoration has the right but not the obligation to monitor and edit or remove any activity or content. Umbrella Property Restoration takes no responsibility and assumes no liability for any content posted by you or any third party.
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PRODUCT DESCRIPTIONSUmbrella Property Restoration and its associates attempt to be as accurate as possible. However, Umbrella Property Restoration does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Umbrella Property Restoration itself is not as described, your sole remedy is to return per terms of PayPal. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Umbrella Property Restoration ON AN “AS IS” AND “AS AVAILABLE” BASIS. Umbrella Property Restoration MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, UMBRELLA PROPERTY RESTORATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Umbrella Property Restoration DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Umbrella Property Restoration ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Umbrella Property Restoration WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
-
ELECTRONIC COMMUNICATIONSWhen you visit Umbrella Property Restoration website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
-
QUESTIONSQuestions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the Contact Us link in the bottom menu.
-
APPLICABLE LAWBy visiting Umbrella Property Restoration website, you agree that the laws of the state of California , USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Umbrella Property Restoration or its associates.
-
SITE POLICIES, MODIFICATION, AND SEVERABILITY"Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Umbrella Property Restoration website. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
-
COPYRIGHTAll content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Umbrella Property Restoration or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Umbrella Property Restoration, with copyright authorship for this collection by Umbrella Property Restoration , and protected by international copyright laws.
-
YOUR MEMBERSHIP ACCOUNTIf you use this site, you are responsible for maintaining the confidentiality of your account (if required) and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Umbrella Property Restoration and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
-
The Information We Collect:This notice applies to all information collected or submitted on the Umbrella Property Restoration website. On some pages, you can request contact and register to receive emails and newsletters. The types of personal information collected at these pages are: Name Address Email address Phone number (etc.) We use the information you provide about yourself when requesting information and emails, for information purposes only. We do not share this information with outside parties. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
-
Our Commitment To Data SecurityTo prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
-
Our Commitment To Children’s Privacy:Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
-
How To Contact UsShould you have other questions or concerns about these privacy policies, please use our Contact Form.
-
How You Can Access Or Correct Your InformationYou can access all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
-
You can register with our website if you would like to receive updatesWe use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
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